In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

By actively engaging with customer feedback, businesses can identify areas where automation can streamline processes, making ...

By February 2007, nearly 117 years later, the family enterprise closed, Hudson Stationery Company became no more. According ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

The CRM provider joins forces with First Horizon to deliver enhanced monday.com licensing, billing and cloud services.

Discover how Bhanu Devaguptapu's pioneering work in CRM transformation and Salesforce implementation has driven impactful ...

Amazon has confirmed a data breach which has leaked data of 2.8 million employees. the breach is associated with ...

PEGA sells enterprise software to businesses and government agencies aiming to increase their operational efficiency, improve ...

Veeva Systems Inc. VEEV is well-poised for growth in the coming quarters, courtesy of its strong product portfolio. The ...