"We're ramping up our EV transition, and at the same time redefining the customer experience for the future with ODSX," Mike ...

Mateen Malik, Managing Partner of Dawn Digital Technology, emphasizes the importance of adopting AI in human resources, supply chain, CRM, and ...

German software company Autarc launched a platform for residential heat pump projects, covering design, planning and customer ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

81% of Businesses Report Reduced Customer Churn After Adopting CIAM Solutions, According to New Research ...

SugarCRM is customer relationship management software that offers sales ... and business process and then customize the end-user experience with a WYSIWYG design tool to match with the company ...

While CRM tools have become vital for many organizations, limitations within their CRM systems can impede their ability to ...

In today’s fast-paced business environment, the legal and customer service sectors are undergoing significant transformations ...

Customer relationship management tools can also provide context for customer calls, according to Martin. Dhingra adds, “The agent might know the customer’s most recent purchase. The agent might know ...

In today’s competitive business landscape, effective customer relationship management (CRM) is crucial for maintaining strong ...

To create our CRM rating methodology, we reviewed company websites, user forums, customer reviews and platform demos/free trials to get a better understanding of what the CRM category looks like as a ...

CRM training is essential when you invest in or transition to a new CRM software. Check out our training tips from the ...