No matter the industry, a CRM filled with outdated, incomplete or incorrect data can hinder even the most talented sales team ...

Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...

Revenue in the Customer Relationship Management Software market is projected to reach US$0.53bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 9.39%, resulting in a ...

By focusing on continuous improvement, you can set your business apart, foster lasting relationships and achieve long-term ...

CRM training is essential when you invest in or transition to a new CRM software. Check out our training tips from the ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s ...

Ninja Van is halting operations at a Vietnam unit as it seeks to settle matters over delayed salary and social insurance ...

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...

Revenue in the Customer Relationship Management Software market is projected to reach US$15.35bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 13.60%, resulting in ...