When called “Bob,” I often feign surprise and say, “Oh! Do I know you personally?” When they say no, I reply, “When you ...

DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

Banks do it, call centers do it, salespeople do it. I appreciate being called “Mr. Smith” instead of just “Bob,” but it ...

DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

DEAR MISS MANNERS: My friends, all gainfully employed adults, will often invite a group out to dinner or drinks to celebrate ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

DEAR MISS MANNERS: What is the proper response when a casual acquaintance tells you that they have been diagnosed with a very serious illness? This is a person I have no connection to or interest ...

In today's Miss Manners column, advice columnist Judith Martin responds to someone who is unsure how to properly eat oysters.

DEAR MISS MANNERS: My friends, all gainfully employed adults, will often invite a group out to dinner or drinks to celebrate ...

Dear Miss Manners: My friend and I both have baby girls: Hers is about 6 months old, and mine is 3 months. She has given me a ...

But Miss Manners wonders why you would wait for your wife to write the letter of thanks. You can relieve her of some etiquette tasks as surely as you can pick up the items left at the door.

DEAR MISS MANNERS: Maybe I’m the one lacking in manners for bringing this up, but: Are there etiquette norms for death notices? My pet peeve is when there is no indication given for the cause of ...