NICE (Nasdaq: NICE) today announced that it was the only vendor named a Customers' Choice in the 2024 Gartner Peer Insights Voice of the Customer for Contact Center as a Service (CCaaS). This is the ...

Mozilla’s Common Voice project has collected more than 30,000 hours of recordings in hundreds of languages from volunteers ...

IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

To utilize Advanced Voice Mode on your desktop: Windows Users: Access the ChatGPT app for Windows through OpenAI’s official channels. Install and Launch the Application: Follow the installation ...

Explore how to build a local AI voice assistant with Raspberry Pi. Enjoy privacy, customization, and control over your smart ...

W indows PCs are pretty easy to use, whether youve got a new laptop or one of our favorite gaming PCs. The most common way to ...

Elwood Edwards, the voice of AOL’s iconic “You’ve Got Mail” greeting message, has died. Edwards on Tuesday, Nov. 5 at age 74 ...

The overall speech analytics market analysis is determined to understand the profitable trends to gain a stronger foothold.

The rapid shift towards digital interactions has created a new trend in how we search for information: voice search. Fueled ...

HiTeach has been named one of the Best Teaching Software of 2024 at Taiwan's Prestigious EdTech Awards, standing out from ...