Customer reviews criticise that CRM's myriad tools and complex user interface make it difficult ... of a database of prior ...

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Salesforce Inc (NYSE:CRM) is an American cloud-based software company. It integrates artificial intelligence in its business ...

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The implementation of the CRM system in the healthcare industry would definitely be strategic for  improving the quality of patient care, operational processes, and overall efficiency. At any rate, ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...