Through Call center software provider Five9 (NASDAQ: FIVN) beat analysts' expectations in Q2 CY2024, with revenue up 13.1% year on year to $252.1 million. On the other hand, next quarter's revenue ...

As with other Software-as-a ... with speech analytics. Five9 is another Gartner-leading CCaaS provider, offering an intelligent enterprise-grade cloud contact center that aims to also be simple ...

Manage Five9 Call Center rollout and integration with CRM (Salesforce ... Provide customer support for a payment software product through phone and email. Troubleshoot and resolve customer issues, ...

Piper Sandler kept its Overweight rating on Five9 ( NASDAQ: FIVN) but reduced the price target to $35 from $47. Last month, Five9 said it was planning to reduce its global workforce by 7% as part of ...

After hours: September 20 at 7:16 PM EDT Loading Chart for FIVN ...

Increasing client satisfaction and advancing corporate growth in today’s quickly changing digital economy depends on call ...

Customer expectations continue to rise, as does competition; because of this, call center managers, and leadership must find ...

Instead of agents writing these notes from scratch, the GenAI can take the transcript of the call and create a concise summary.

callers will have a new feature that is expected to revolutionize the way first responders deal with life and death ...

Takes 2 mins. This new target implies a modest 22% upside from Five9’s current price, a sharp drop from prior expectations.