Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Microsoft's (NASDAQ: MSFT) cloud computing platform Azure continued to be the growth driver for the stock when the software ...

On Monday, Microsoft unveiled 10 new AI agents for its CRM offering, Dynamics 365. The announcement came ... reference to an infamous 1990s Microsoft Office digital assistant that looked like ...

Microsoft is now bundling its Copilot AI with its Office 365 Personal and Family subscriptions. But, there's a bit of a twist ...

Salesforce CEO Marc Benioff criticized Microsoft Corp for its artificial intelligence tools, claiming that they are overhyped and underperforming.

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.

MSFT's first-quarter fiscal 2025 shines with robust Azure and Office 365 performance, amplified by surging AI Copilot ...

This blog examines the impact of QR code phishing campaigns and the innovative features of Microsoft Defender for Office 365 ...

Copilot in Viva Sales is connected to CRM data to add more context and tone to customer conversations. All Microsoft Dynamics 365 Sales Enterprise and Premium licensed customers have Viva Sales ...

One company that's investing heavily into AI these days is Microsoft (NASDAQ: MSFT). Not only has it invested in OpenAI, but ...